Our Services
Independent Insight has the necessary skills, systems and controls to evaluate the performance of an existing operation and implement procedures designed to deliver results.
Due Diligence
Prior to appointment we offer a discrete advisory service whereby we conduct an initial impartial report assessing the business, its clientele, offering, location and demographics.
We present a series of viable options and propose the necessary steps that should be taken and submit a tender that includes timelines, services, support provided and the required remuneration.
We work closely with all stakeholders listening to their requirements and understanding their objectives.
On appointment we do a comprehensive and well informed business review, formulate a snag list and begin to identify problems and seek solutions.
We scrutinise financial accounts paying particular attention to margin analysis, cost structures and procurement.
We interview staff and train them up into a more efficient work force in line with the values necessary for the business to succeed.
After accessing the business, we execute a clear and tailored plan of action required to ensure we add value to the business rather than to simply run it.
Management
Our publicans take a full time hands-on position in the business to reduce costs, realign and re-train staff effectively, implement standardised operational procedures, oversee security and increase footfall.
We put the systems and controls in place to monitor productivity and efficient management of working capital.
We adapt our management strategy to match the environment and key personnel to ensure synergy and the delivery of optimum results.
Each business is managed in accordance with an approved business plan.
We will implement SMART goals ensuring targets are set and achieved we employ project management techniques to develop a critical path analysis ensuring clear timelines are in place.
We take a customer centric approach and encourage more effective communication between staff and customers ensuring the customer experience is both positive and memorable.
We use our buying power and contacts to negotiate effectively with suppliers so best possible prices are secured.
Reporting
Independent Insight operates an open book policy ensuring maximum transparency on all aspects of running the business this regular stream of information will keep all parties in tune with the progress being made.
We provide weekly detailed reporting with commentary encompassing every fiscal issue related to a business from turnover, cash flow, profit and loss, payroll, budgeting to buying.
We record all financial information and put it against set targets and industry standards to show progress.
A certified accountant will produce these reports in conjunction with the operator who will include relevant commentary on events and performance.
A bi-weekly stocktake will take place at the end of each week before orders are submitted.
A monthly presentation is performed including management accounts, variance analysis, margin analysis, balance sheet and cash flow forecasts. An assessment of the operation and a clear focus and strategic plan towards profit is put in place.
Independent Insight outsources its back office support this ensures we can manage increasing capacity at short notice while remaining independent, agile and responsive.
This service provides a more effective benchmarking process and consistent monitoring and analysis of several businesses.
Operations Manual
An operations manual will be produced using a combination of experience, industry standards and the present physical environment.
This document will be both a referencing point and a blue print for ‘best practice’ procedures. This document will focus on creating consistency which will develop any pub into a ‘turn-key’ concept that can be presented to market as a going concern.
Marketing Plan
Our marketing expertise ensures that the necessary stimuli, message and brand is created.
An important aspect of any business is developing marketing and distribution strategies to make sure you offer the right value proposition to the right people at the right price.
We choose the appropriate medium and brand management techniques to apply to the relevant business model ensuring customer trust is achieved and relationships are developed.
We use our network of contacts in PR and capitalise on our relationship with major brands and promotional companies. Ensuring memorable occasions are associated with our establishments and it becomes a pub of destination.
We increase emphases on on-line visibility using social media and web platforms as cost effective ways to build awareness.
Sample Launching to Market Promotion (Camden Exchange)
Sample Launching to Market Promotion (JW Sweetman)
Sample Food and Beer Tasting Promotion (JW Sweetman)
Business Planning and Strategy
High grade investor focused business plans requires a comprehensive analysis of every aspect of a business.
We will include a concise company overview, product /services details, strategies, planned milestones, operations, marketing and financial plans.
This five year business plan will detail some of the strategies and insights used in some of our most successful operations.
This plan can be produced for a single pub or for a group of pubs and can be produced in conjunction with the stakeholder at their request.
Exit Strategy
We aim to increase turnover by raising the profile and popularity of the business, increase efficiencies and reduce costs.
With the correct procedures in place the business can be positioned positively and presented to market as a going concern.
All exit strategies weather short medium or long term are designed to deliver the greatest return to the stakeholders.
Independent insight will facilitate a hand over period at the request of the stakeholder in a commitment to secure the most favorable outcome for an asset.
General and Bespoke Reports
In addition to our core services, we also produce industry reports offering analysis, information and advice on current topics and trends. Please select from the list below if you would like more information or to purchase.
Recent Reports
'Eat Entertainment'
Adapting to Covid-19
Grants Available
Bespoke Reports
If there is a topic you would like more information on, we can discuss your objectives and produce a bespoke report to meet your specific needs. Please contact us.
Other Documents
- Operations Manual
- Margin Calculator
- Rosters Forecast
- Shift Reports
- Nightly Figures Analysis
- SOP’s
- Cleaning Schedule
- Policies
- Insurance
- Fire Safety
- HSE
- P&L Analysis
- HR Forms